Ivonne Fierro is Computer Systems Engineer with a specialization in programming. Additionally, she studied the Master in Information Technology Management and the Specialty in Services Administration. She is Coordinator of Operation of Platforms within the Direction of Development of Experience and Educational Experience, in addition to teaching classes for students of Professional level in the face-to-face mode for more than five years.
Within his work experience within the Tecnológico de Monterrey, she has had the opportunity to participate as head of the Data Center of Campus Monterrey, where she directed the server virtualization strategy, achieving operational efficiencies. Subsequently, she coordinated the Administrative Applications Operation area at the Monterrey campus, where more than 80 applications were operated, including website services, printing services, academic administrative management, coffee shop outlets, among others.
During 2014 and 2015, Ivonne coordinated the Applications Operation area at a national level, where the Blackboard educational platform and Library databases are administered, serving more than 100,000 users of the Tec de Monterrey campuses, Tec Milenio and Online Programs. She recently coordinates strategies for innovation and continuous improvement in the processes related to Information Technology services.